**New Customers Receive 50% OFF Cartridge Filter Clean or Filter Media Exchange**
**New Customers Receive 50% OFF Cartridge Filter Clean or Filter Media Exchange**
Tru Service. Done Right.
Tru Service. Done Right.
All recurring services include basic chemicals. Specialty or excessive chemicals may incur additional charges.
We'll stop by 1x per week to test & balance chemical levels, net & skim all surfaces, empty all skimmer baskets, brush walls, steps, tile lines & floors, backwash sand filters as needed, inspect above ground pool equipment for leaks & functionality, secure the gates and latches on our way out, and send you a detailed report with photos. Every week.
We'll do everything listed in the Weekly Full Service, 2x per week.
We'll stop by 2x per month to perform a thorough analysis of your chemical levels and adjust as necessary, inspect above ground equipment for leaks and functionality, and skim & brush all surfaces listed in the Weekly Full Service.
These services can be added as needed
We'll disassemble your cartridge filter housing, rinse the filters until water runs clear, reassemble the housing, prime the system & check equipment for leaks and functionality. Additional charges may apply for excessively soiled filters.
We'll give you an honest and upfront On-Site second opinion on a competitor's diagnosis and recommendation for pool equipment repairs. If we perform the work for you, the $50 will be applied as credit towards the invoice.
We'll remove the soiled media from your filter, clean all surfaces, inspect and replace O-Rings if needed, and replace the media with new material. Price listed does not include material.
We'll diagnose and repair equipment as necessary. We'll never replace or repair your equipment without your knowledge and give explicit approval.
We'll drain the pool water to an appropriate area, calculate refill time, and balance chemicals. Price includes start up chemicals.
Tru Balance Pool Care is a Veteran-Owned and Operated Pool Service and Repair Company rooted in integrity, selfless service, and a commitment to excellence. Our values are simple: take the path less traveled, do the right thing, and pass it on. Our mission is straightforward: maintain Tru Balance.
Founded by James Tweed, a medically-retired U.S. Army Non-Commissioned Officer, Tru Balance Pool Care brings a unique blend of technical expertise and purpose-driven service to your backyard oasis. James served as both a 91J (Quartermaster and Chemical Equipment Repairer) and a 68K (Medical Laboratory Specialist), gaining hands-on experience with industrial water pumps, reverse osmosis systems, and chemistry-based technologies.
After his military service, James worked in the commercial insurance industry, supporting contractors and repair shops—sharpening his appreciation of operational risk mitigation and ethics-based business practices. His lifelong goal of business ownership combined with a love for the outdoors and working with his hands made Tru Balance Pool Care the perfect start-up business.
- Carpe Diem - Memento Mori - Amor Fati - Nihil Sine Deo -
If you have questions, comments, or concerns - please reach out to us immediately.
We are here to help.
You can reach out to us via text, phone call, and email OR request a call from our team using the form above. Our contact information is listed below.
We take pride in practicing effective communication and strive to keep our clients in the loop; from start to finish.
Phone Number : (623) 204-6184 Email Address : jtweed@trubalancepoolcare.com
Copyright © 2025 Tru Balance Pool Care - All Rights Reserved.
Stay Tru. Stay Balanced.
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